Updating Results

Brand Specialist (e-Commerce) Intern (Dec 2024)

Location details

On-site

  • Australia

    Australia

    • New South Wales

      Sydney

Location

Sydney

Opportunity expired

Opportunity details

  • Opportunity typeInternship, Clerkship or Placement
  • SalaryAUD 5,000 - 5,500 / Month
  • Number of vacancies10-12 vacancies
  • Application open dateApply by 18 Aug 2024
  • Start dateStart date 1 Dec 2024

Job summary

We’re looking for ambitious and enthusiastic students to join us at the heart of our core e-commerce business. Students will gain experience working in our retail teams where we help Vendors optimize their business and drive growth on Amazon.com.au. During your internship get hands on experience to see what it would like to be a Brand Specialist, in our Amazon Vendor Services (AVS) team, as well as owning and delivering an impactful project.

About the Team 

The Brand Specialists Amazon Vendor Services (AVS) team work directly with our strategic e-commerce vendors drive business growth and maximise their potential on Amazon. Our job is to actively develop the customer experience and we do this by working closely with our brand partners, and collaborating internally with key retail functions such as supply chain, marketing and buying teams.

Key job responsibilities

As a Brand Specialist Intern you’ll;

  • Work alongside our Brand Specialists to learn what they do, and gain exposure to the breath that Amazon has to offer. This includes learning about our major functional areas, Vendor Management (ownership of a P&L), In-stock management (supply chain), and content management (marketing).
  • Own and deliver a project which is impactful to an entire category or department. You will have full ownership of your deliverable, which will have tangible results to the Australia Business.
  • Work across categories such as Books, Fashion, Electronics, Toys, Video Games, Health & Beauty, and everything in between, learning how Amazon manages and grows its e-commerce retail business, and develop the analytical and problem-solving skills that our people are known for.

A Day in the Life of a Brand Specialist Intern

Your time will be split across three key areas:

  • Delivering an impactful project: You will be responsible for delivering a strategically important project for Australia. You will be supported to deliver this with a Mentor, Buddy and Manager. Example projects completed by previous interns are:
    • Revamping the end-to-end process for New Releases in Media;
    • Establishing an AU wide resource repository for deal events such as Prime Day and Black Friday;
    • Analyzing large data sets to assess performance of Amazon initiatives;
    • Deep diving the product creation process to create a new way of working;
    • Creating pitch materials to enable senior leaders to successfully pitch the AVS service.
  • Experiencing the Brand Specialist role: This could include creating Joint Business Plans with Vendors, identifying and exciting strategies to drive new selection, marketing management, price promotions, operational efficiencies and reporting analysis. Many of our Interns return to join us full time as Brand Specialist, check out our Day in the life of a Brand Specialist from around the world: https://youtu.be/fYaySG_trNY
  • Learning and development: You will engage in a calendar of events designed to develop your transferable skills, learn the peculiar culture of Amazon, develop an understanding of what we do, and network with Business leaders.

As an intern you can expect; 

  • Competitive pay
  • Impactful project and internship/role deliverables
  • Hybrid working (team dependent)
  • Networking opportunities with fellow interns
  • Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
  • Mentorship and career development

If you’re successful during your internship, you could be considered for a graduate role after finishing your university studies

Basic Qualifications

  • Open to candidates from all disciplines in the penultimate year of their degree.
  • A natural appetite for learning and the ability to pick up new skills quickly
  • Strong analytical, relationship management and organizational skills
  • A focus on identifying problems and creating solutions!
  • Exceptional communication skills with an ability building positive working relationships.
  • Drive to deliver results in an ambiguous environment, being exceptionally detail orientated while looking around corners and thinking bigger about how we create a compelling customer offer.

Please note: To be eligible for this program you will need to be available for the full internship period from early December 2023 to mid/late February 2024.

Preferred Qualifications

  • Some work experience - whether through placement years, internships or part-time, non-related work undertaken while studying.
  • Experience in data analysis – confident manipulating data to identifying trends and areas for new business growth

Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience. 

Applications and Assessment Process: 

All candidates will be invited to complete an online assessment which we encourage you to complete within 5 business days. Your application will then be reviewed for suitability for the role. If successful, you will be invited to attend a phone interview follow by two virtual interviews, focusing on our Leadership Principles. 

If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please email us (anzcampus@amazon.com.au) and put Applicant-Candidate Accommodation Request in the subject line for expedited processing. 

Applications and Assessment Process: Selected candidates will be invited to an online assessment, if successful you’ll attend a virtual interview focusing on our Leadership Principles. 

Have any questions? Please contact us at (anzcampus@amazon.com.au)

Acknowledgement of country

In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. 

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Work rights

The opportunity is available to applicants in any of the following categories.

Work light flag
Australia
Australian CitizenAustralian Permanent Resident
Work light flag
New Zealand
New Zealand CitizenNew Zealand Permanent Resident

Qualifications & other requirements

You should have or be completing the following to apply for this opportunity.

Degree or Certificate
Qualification level
Qualification level
Bachelor or higher
Study field
Study field (any)

Hiring criteria

  • Experience requirementNo experience required
  • Working rights
    Australian Citizen
  • Study fields
    Business & Management
  • Degree typesBachelor or higher
Show all hiring criteria

Reviews

user
Trainee
Sydney
5 months ago

Decommission severs around different data centres

user
Intern
Sydney
a year ago

As a Brand Specialist Intern, there are two components to the intern program: your designated intern project and the Amazon Vendor Services (AVS) task list. The intern program is designed for you to have ownership by working on a specific problem project whilst giving you a taste of what it's like to be a working Brand Specialist (ie. vendor management, instock management, etc.).

user
Graduate
Sydney
a year ago

Engaging customers, trying to identify their problems and connect them with the village of Amazonians that have the expertise to solve those problems. This means calling customers, hosting meetings, preparing experts with customer information for those meetings and collating compelling narratives around a problem or solution from our 1000's of customer references. It also means connecting with the Amazon Partner Network - learning about our partners, their offerings and other opportunities or relationships with our customers.

Show all reviews

About the employer

Amazon logo

Amazon AU

Rating

4.3

Number of employees

> 100,000 employees

Industries

Technology

Amazon's mission is to be Earth's most customer-centric company. Our actions, goals, and inventions begin and end with the customer's top of mind.

Pros and cons of working at Amazon AU

Pros

  • I enjoy the ownership of my intern project the most at Amazon... There's a large component of fulfilment I receive whenever I find pain points and strategise ways to solve them.

  • Everyone is super friendly and genuinely interested in the work I was doing. Everyone is happy to help and provide valuable feedback, insight, or advice.

  • The decom team is a very supportive and easy-going environment. We have laughs and talk about anything, but when work needs to be done, we collectively lock in and get the work done.

  • The work hours are really flexible. There is no formal logging of hours, and working from home is also an option.

  • The office is located in Town Hall, so it's super convenient... The working spaces are close to huge windows and have lots of plants. There are games rooms with virtual reality headsets, Nintendo Switches, and more.

Cons

    • Since Amazon is a big global company, it does take some time for requested data to be received, especially when dealing with different international time zones.

    • AVS is incredibly results-oriented, which has resulted in some churn over recent periods as people have been unable to deliver results in a way that would allow them to pass their probation period.

    • The interview process was very intense with three rounds, making it difficult but rewarding.

    • Like most jobs, I'd like higher pay but cannot complain.

    • Due to the size of the company and global time zones, responses to urgent queries may be delayed.