2024 Datacom Aotearoa - Early Careers Programme (Field Engineer) (Apr 2024)

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Opportunity (your why)  

Datacom's Early Careers Programme encompasses a range of career pathways; each tailored to provide a meaningful career and level of support suited to the individual and their level of skill, qualification and experience. We apply a skills-based approach to our next generation of early career joiners. We recognise that further education (beyond HighSchool) is role dependent - in some cases further education is necessary and in other cases learning on the job is a perfect way to gain practical skills and knowledge. For that reason, we work with you during the recruitment process to ensure each applicant is treated as an individual and matched to the right role.

How will I be supported?

Your career at Datacom will kick off with the Talent Elevator Induction. A carefully curated induction programme which ensures you have the best start possible at Datacom. We fly all of our Early Careers cohort to Auckland for a week of learning, connection and fun. You’ll get to know your peers, our leadership team and develop the core skills you’ll need to get started in your role. Throughout the 12 months of our programme you’ll have access to mentors, career coaching, social events and certifications!

The Role:

Build a future proof career in Tech with transferable, in demand skills. This pathway offers dedicated training, a supportive environment and access to the tools and resources you’ll need to excel as your experience and expertise grow!

If you have a love of technology, problem solving and not sitting in the same spot all day...look no further!

Datacom are looking to hire a Graduate Field Engineer to join the Hawkes bay and Tauranga teams. This role requires travelling to client sites to help with installation, diagnoses, troubleshooting and service repairs for complex equipment and systems. You will be required to have your own vehicle.

All training will be provided you just have to be adaptable and open to learning!

Once you're all trained up you might support your team and clients by

• Reviewing operational quality of system equipment
• Instructing customers in the operation and maintenance of the system.
• Being a liaison with customer on administrative and technical matters
• Interpreting customers’ needs and clarify if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• General field support, hardware and software including PCs, and networking/wireless networking.

What we’re looking for

While no experience is required it will be beneficial if you have studied or have a keen interest in Technology and hardware

• A self-starter – motivated and passionate about tech
• A great communicator
• Excellent customer service skills
• Able to problem solve and think outside of the box
• Motivated with a great attitude
• Able to collaborate and work in a team

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Applications close 10th March 2024! but recruitment will begin as soon as applications open, to avoid missing out submit your application ASAP!

Requirements

• Full Working Rights in New Zealand
• Currently living in New Zealand
• Full Driver's License
• Own Vehicle
• Available full time from 15th April 2024
• Please note: These are entry level opportunities, ideal for people just starting out in their careers. If you have relevant experience greater then 12 months, then you may be better aligned to an Associate level role