Datacom Australia & New Zealand
Graduate Consultant Payroll (Start ASAP)
Auckland
Opportunity expired
Opportunity details
- Graduate Job or Program
- NZD 60000 / Year
- 1-3 vacancies
- Apply by 18 Dec 2023
- Start date ASAP
Description
One of Datacomโs fastest growing teams have an exciting opportunity for a graduate who is looking to grow in the field of payroll.
At Datacom, we've been providing outsourced payroll services to thousands of businesses across New Zealand and Australia for more than 50 years.
As a graduate youโll have access to non-stop learning and training and over time will be responsible for your own portfolio of clients. Your career journey will start with 3 weeks of training and learning, making sure youโre set up for success.
Joining our Pay Systems team means access to clear career pathways and opportunities to continue to grow. In this client facing role you will become an expert in our Pay Systems Products, providing advice and solutions to our highly valued clients.
Your day-to-day responsibilities may include
- Under the guidance of more experienced consultants, processing payroll requests and providing great client support
- Troubleshooting client issues and queries in an effective and timely manner
- Attending relevant product and skill courses
- Maintaining great client relationships
- Looking for growth areas and opportunity relating to sales
What weโre looking for
This opportunity will suit someone looking to build a client facing career in Financial Services. You might have studied finance, business, or commerce, you could be fresh out of university or had some experience maybe in the banking or finance industry.
- Great communication and professionalism
- Problem Solver
- Great Attitude
- Keen to learn
- Great time management and organisational skills
- Experience in customer service (this can include retail and hospitality)
- Great with numbers
- Computer Literate
- Adaptable
- Preferred but not essential a relevant degree and experience with - customer service.
Whatโs in it for you?
- World class training
- Opportunity for growth and career progression
- Great team culture and company benefits
- A hybrid working environment (post training and probation)
About Datacom
We have over 6,500 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasiaโs largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.
Benefits
Employee's at Datacom have access to a range of benefits including;
- Datacare: Our Employee Assistance Program Program enables our people and their immediate family to access confidential coaching and support services with qualified professionals.
- Health & Lifestyle: Everything from discounted gym memberships to flu shots, health assessments and discounted insurances.
- Finance & Super: These benefits include banking offers, superannuation packages, and financial support schemes.
- Discounts galore: Employees have access to a range from special offers and discounts from Car purchasing and travel to Tech equipment.
Hiring criteria
- No experience required
- New Zealand Citizen +more
- Business & Management +more
- Diploma or higher
Reviews
As a field engineer, my role is to service, repair, replace, or troubleshoot issues for datacom customers. Tickets are raised by the customers, then our coordinators assign the ticket to a FE (Field engineer), once the job has been added to our Alliance app queue the coordinator assigning the job will ring and give us the details and SLA of the job. It is then our responsibility to travel to the job, within the time specified in the SLA, and perform the work necessary to resolve the customer's issue. Parts must be returned to stores for repair if the job performed involves a broken or defective part from the customer. Returns will be done for parts needing to be shipped to their respective companies for service or refurbishment. This process is the onsite admin side of my role that must be done to satisfy parts returns.
As a grad and new starter, I am still learning my role. With the help and support of my manager and colleagues I have obtained knowledge and practical skills that are needed for the competent execution of my role. In time, I will Gain more confidence and a better understanding of my role as a field engineer. The work assigned to me has naturally increased as my knowledge has grown from helpful development through shadowing and assisting colleagues in their duties.
I collaboratively work with the Sales Support team for ACT customers for the quoting and procurement process.
About the employer
Datacom Australia & New Zealand
4.0
1,000 - 50,000 employees
Technology
Datacom has grown to be one of Australasiaโs leading locally owned Technology organisations. Our team is focused on doing work that makes a difference
Pros and cons of working at Datacom Australia & New Zealand
Pros
I love the hybrid working arrangements and the flexi hours. There's scope to fit in work largely when I choose.
Extremely supportive, understanding and helpful. The company cares about the overall wellbeing of the employee.
Opportunity for career growth.
People are helpful and collaborative.
The focus on continuous development through training or study is also a great benefit of working for Datacom.
Cons
Pay. If I had to pick on one thing it would be salary, however it's competitive enough that I'm not looking elsewhere.
Lack of team resources.
The lack of support as a graduate... I was put into major projects doing work well above a graduate level.
Can be a bit isolating because you're not required to come into the office.
There are meager activities in the Adelaide Franklin Street office for staff to indulge in.