Datacom Australia & New Zealand
Junior Account Manager (Start ASAP)
Sydney
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 65,000 - 75,000 / Year
- hybrid working arrangements, development opportunities
- 1 vacancy
- Apply by 2 Nov 2024
- Start date ASAP
About the Role
We have an exciting role supporting our wider Products Solutions Team as an Associate/Junior Account Manager- no previous experience needed!
As an Associate Account Manager your role will be focused on cold calling and connecting to prospects.
You will be responsible for filtering a propensity list, using market intelligence and individual research in order to find the right candidate to connect with to have a relevant initial conversation for that individual. Where it makes sense, you would also nurture, and build repour with prospects to develop into sales qualified leads to hand over to sales account managers.
This role will be based out of our North Sydney office and will be for a 12-month fixed-term contract.
What You’ll Do:
- Support the team by liaising with prospects and clients to determine their present and future needs and connect subject matter experts to propose suitable products, services and upgrades in order to maintain and grow revenue for the organisation.
- Act as the main interface between the prospect and the organisation to ensure an optimal level of service is always provided.
- Continually seek the opportunity to participate in clients' strategic business planning processes.
- Support the team in coordinating the preparation of cold calling scripts, researching prospects, creating sales proposals, tenders/bids, contracts and Account Management plans.
What You’ll Bring:
- Excellent communication skills, both written and verbal
- Keen interest in Sales and ability to research and evaluate prospects
- Ability to build relationships and trust quickly
- An understanding of Account Management techniques and disciplines.
- An understanding of IT, hardware, Software and SaaS
Why Join Us Here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Hiring criteria
- No experience required
- Australian Citizen +more
- Business & Management +more
- Bachelor or higher
Reviews
As a field engineer, my role is to service, repair, replace, or troubleshoot issues for datacom customers. Tickets are raised by the customers, then our coordinators assign the ticket to a FE (Field engineer), once the job has been added to our Alliance app queue the coordinator assigning the job will ring and give us the details and SLA of the job. It is then our responsibility to travel to the job, within the time specified in the SLA, and perform the work necessary to resolve the customer's issue. Parts must be returned to stores for repair if the job performed involves a broken or defective part from the customer. Returns will be done for parts needing to be shipped to their respective companies for service or refurbishment. This process is the onsite admin side of my role that must be done to satisfy parts returns.
As a grad and new starter, I am still learning my role. With the help and support of my manager and colleagues I have obtained knowledge and practical skills that are needed for the competent execution of my role. In time, I will Gain more confidence and a better understanding of my role as a field engineer. The work assigned to me has naturally increased as my knowledge has grown from helpful development through shadowing and assisting colleagues in their duties.
I collaboratively work with the Sales Support team for ACT customers for the quoting and procurement process.
About the employer
Datacom Australia & New Zealand
4.0
1,000 - 50,000 employees
Technology
Datacom has grown to be one of Australasia’s leading locally owned Technology organisations. Our team is focused on doing work that makes a difference
Pros and cons of working at Datacom Australia & New Zealand
Pros
I love the hybrid working arrangements and the flexi hours. There's scope to fit in work largely when I choose.
Extremely supportive, understanding and helpful. The company cares about the overall wellbeing of the employee.
Opportunity for career growth.
People are helpful and collaborative.
The focus on continuous development through training or study is also a great benefit of working for Datacom.
Cons
Pay. If I had to pick on one thing it would be salary, however it's competitive enough that I'm not looking elsewhere.
Lack of team resources.
The lack of support as a graduate... I was put into major projects doing work well above a graduate level.
Can be a bit isolating because you're not required to come into the office.
There are meager activities in the Adelaide Franklin Street office for staff to indulge in.