Datacom Australia & New Zealand
2022 Technology Graduate (Start ASAP)
Adelaide
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 60000 / Year
- Salary excludes Super
- 1-3 vacancies
- Apply by 10 Jun 2022
- Start date ASAP
As a Graduate in our Cloud Practice, your role may involve supporting the wider team by;
- Delivering an 'automation first' culture to enhance customer experience and to ensure the continued relevance and financial viability of our Cloud engagements.
- Enhancing the Datacom managed public cloud services solutions by applying an ‘automate where possible’ approach.
- Uplifting Cloud automation and delivery maturity across Datacom leveraging agile/DevOps methodologies.
- Contributing to automation roadmaps in conjunction with the Architecture, Tools, Automation and Planning group guidelines and standards and execute within identified milestones.
- Executing automation roadmaps across the ANZ landscape with a view to driving repeatability and reliability into all operational aspects of cloud delivery.
- Actively identify and support the automation of labour-intensive repetitive tasks using the abovementioned Datacom automation frameworks.
What are we looking for?
The most important thing for Datacom is your passion to learn, we can teach you the rest!
- Ideally, you will have some exposure to AWS or Azure Public Cloud technologies (but not essential)
- A self-starter – motivated and passionate about Technology
- A great communicator
- Able to problem solve and think outside of the box
- Motivated with a great attitude
- Able to collaborate and work in a team
- Adaptable
- Available to start full time soon!
About Us
At Datacom, we have over 6,500 people across Australia, New Zealand, Asia, The United States and the United Kingdom - generating over $1.1 billion annually. We create diverse, cutting-edge, and sustainable solutions for our clients, so they can better connect with theirs. Datacom design, build and run IT systems and process for businesses, support existing legacy IT systems and processes, and custom-design brand new ones. With scope that broad there is a career opportunity for everyone!
Hiring criteria
- No experience required
- Australian Citizen +more
- IT & Computer Science +more
- Bachelor or higher
Reviews
As a field engineer, my role is to service, repair, replace, or troubleshoot issues for datacom customers. Tickets are raised by the customers, then our coordinators assign the ticket to a FE (Field engineer), once the job has been added to our Alliance app queue the coordinator assigning the job will ring and give us the details and SLA of the job. It is then our responsibility to travel to the job, within the time specified in the SLA, and perform the work necessary to resolve the customer's issue. Parts must be returned to stores for repair if the job performed involves a broken or defective part from the customer. Returns will be done for parts needing to be shipped to their respective companies for service or refurbishment. This process is the onsite admin side of my role that must be done to satisfy parts returns.
As a grad and new starter, I am still learning my role. With the help and support of my manager and colleagues I have obtained knowledge and practical skills that are needed for the competent execution of my role. In time, I will Gain more confidence and a better understanding of my role as a field engineer. The work assigned to me has naturally increased as my knowledge has grown from helpful development through shadowing and assisting colleagues in their duties.
I collaboratively work with the Sales Support team for ACT customers for the quoting and procurement process.
About the employer
Datacom Australia & New Zealand
4.0
1,000 - 50,000 employees
Technology
Datacom has grown to be one of Australasia’s leading locally owned Technology organisations. Our team is focused on doing work that makes a difference
Pros and cons of working at Datacom Australia & New Zealand
Pros
I love the hybrid working arrangements and the flexi hours. There's scope to fit in work largely when I choose.
Extremely supportive, understanding and helpful. The company cares about the overall wellbeing of the employee.
Opportunity for career growth.
People are helpful and collaborative.
The focus on continuous development through training or study is also a great benefit of working for Datacom.
Cons
Pay. If I had to pick on one thing it would be salary, however it's competitive enough that I'm not looking elsewhere.
Lack of team resources.
The lack of support as a graduate... I was put into major projects doing work well above a graduate level.
Can be a bit isolating because you're not required to come into the office.
There are meager activities in the Adelaide Franklin Street office for staff to indulge in.