Thoughtworks
2022 Graduate Experience Designer - Sydney (Mar 2022)
Sydney
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 63000 / Year
- 1 vacancy
- Apply by 19 Dec 2021
- Start date 6 Mar 2022
Want to make your mark designing bespoke digital products and services for companies across a variety of industries?
Thoughtworks is a global technology consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.
As consultants, we work onsite with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Our Graduate Consultants jumpstart their careers with a trip to Thoughtworks University: a three-week training program in India or China (virtual at present). When you return home, the Graduate Engagement Lead provides continual onboarding support and further dedicated learning time, to help you grow into your new role at Thoughtworks
You’ll spend time on the following:
- You will play an active role in the design and delivery of technology projects that transform how our clients work while developing new digital products and services
- Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems
- Behind the scenes, you apply various research methods such as contextual analysis, moderated interviews, experiments and user tests
- Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers
- Ensure that project scope, risks and updates are regularly assessed and communicated
- Balance client and ThoughtWorker expectations by clearly communicating experience design deliverables
Here’s what we’re looking for:
- You have less than 1 years experience as a Designer
- You’re familiar with research activities on experience design projects, employing different methods such as contextual inquiry, qualitative and quantitative research, experiments, and user and usability testing.
- You are a storyteller able to clearly present your designs, research methods, findings, and other work to your stakeholders
- You’re happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables
- You understand the importance of stakeholder management and have experience liaising between clients and other key stakeholders throughout projects
Candidates must hold Australian/ New Zealand Citizenship or Australian Permanent Residency at the time of application.
Applications are currently open to March 2022 Intake.
Hiring criteria
- No experience required
- Australian Citizen +more
- IT & Computer Science +more
- Diploma or higher
Reviews
Not on a project at the moment, so focusing on personal development, and helping out with various tasks. (Would prefer to be on a project.)
It varies, sometimes I am on a client, which involves me working with a team of other thoughtworkers or client staff to complete work for the project. We try to use test driven development as much as possible & all the ussual agile practices. When not on client I'm on 'the beach', which is a space to update your info/goals/admin, learn (self driven, or via courses / books), help the sales team or with a client pitch, help with interviews, some low priority beach projects & anything else that pops up.
When you are staffed on a project with a client, things are generally good. Though, over work is common as you almost have two roles. 1 - your client role, and 2 - your ThoughtWorks role. Sometimes managing 2 sets of calendars, and 2 sets of emails gets a bit stressful.
About the employer
Thoughtworks
4.6
1,000 - 50,000 employees
Technology
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation.
Pros and cons of working at Thoughtworks
Pros
Awesome culture, everyone is super friendly and understanding.
Diverse culture
They look out for my experience with them from training to working, and they work hard to keep a good culture at work.
The people are amazing. Very friendly and smart, very open to feedback, and always willing to help.
They seem to really treat employees as people, they will work with you if you're in need of support rather than punishing you. Also they do some work pro-bono / discounted for social justice projects, so it feels less like a heartless corporation & can really help add meaning to your work. They have Transition leave for trans people & understand the reality of the medical necessity of certain procedures & ensure you have time to recover if you do take paid leave for it.
Caring and supportive culture. Everyone is willing to share and help out.
Cons
As the nature of the work is consulting, uncertainty in terms of what/where you will be working.
Teams tend to be siloed within client accounts and the remote nature of work in Australia has made it more difficult to build relationships and collaborate across teams.
Starting during a pandemic and not being able to meet fellow grads and colleagues in person.
In between projects - when you are waiting to be staffed. During that time, there is a lack of structure and you generally get pulled in to do internal work that may not align with what you want to learn.
The flat structure can make it a little confusing knowing who to talk to. Some of the clients are hard to work with, or work in industries I wouldn't consider the most moral like Banking or Oil, but those are minimal & you can opt-out for working with them.