Xero Australia
2022/3 IT Support Intern (Melbourne) (Feb 2023)
Melbourne
Opportunity expired
Opportunity details
- Internship, Clerkship or Placement
- AUD 55,000 - 65,000 / Year
- Paid Internship
- 1 vacancy
- Apply by 28 Apr 2022
- Start date 19 Feb 2023
Our IT support interns work with the Xero internal IT team to provide outstanding customer service and support to Xeroโs rapidly growing internal user base. As this is a user-facing role, youโll be a highly visible representative of our team, providing other Xero staff with the tools they need to do the best work of their lives.
IT support is not just dedicated to providing world-class technical support and technology, weโre also dedicated to providing the highest levels of service to our users. At Xero, youโll have access to the latest technology and work with world-class IT management software. We use both Windows and Mac, so youโll get to experience a broad range of different IT solutions.
This is perfect for students with a passion for IT solutions.
Why Xero?
At Xero, we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and youโll get to work with the latest technology.
Our collaborative and inclusive culture is one weโre immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, youโll feel welcome and supported to do the best work of your life.
Hiring criteria
- No experience required
- Australian Work Visa (All Other) +more
- Business & Management +more
- Associate Degree or higher
Reviews
I'm currently working as a Graduate Engineer. My day to day responsibilities depends on the team I am in for the rotation. Mainly they'll include attending scheduled routine meetings, pairing with colleagues on the tasks we picked up, participate/facilitate discussions on the piece of work the team is exposed to, attend knowledge sharing sessions which are super valuable.
I am a Graduate Engineer. My day-to-day responsibilities involve attending and contributing to meetings where I can, learning and involving myself in the team's processes, and building on my technical skills by completing work relevant to the team's roadmap goals.
It can vary from team to team, but in general, I take on tasks to complete (coding). I can also take on scrum responsibilities.
About the employer
Xero Australia
4.4
1,000 - 50,000 employees
Technology
Our purpose is to make life better for people in small business, their advisers, and communities around the world.
Pros and cons of working at Xero Australia
Pros
The support that you receive as a grad is absolutely amazing!
The company is super flexible when it comes to work hours.
Xero is completely flexible when it comes to working in the office or from home.
We have an extra 5 days off which is amazing! We also have free health insurance.
The entire Grad program is done incredibly well, in terms of both technical skills and acclimating to Xero work environment.
Cons
Doesn't seem to be consistency between rotation teams (experience and standards in one team vary wildly from another).
Budgets for graduates can be slightly limited. Office environment + perks for Canberra is not great.
Some projects can be demanding.
There has been action on this, and more initiatives are planned for, but there are still issues not being attended to yet.
Would be nice if more options/flexibilities could be given when deciding which team graduates could go into for the next rotation.