We make government services simple so people can get on with their lives.
Every hour of every day in Australia, people in need turn to the Australian government for help. In those moments, our agency responds.
We rise to challenges fuelled by the knowledge that what we do matters. Our work can be challenging but is also rewarding, and suits people who are resilient and embrace innovation and change. We help customers at key moments in their lives. Whether helping customers, supporting strategic policy, leading whole-of-government initiatives, or excelling in various roles, everyone in the agency makes a real difference to Australians.
We’re an agency that helps people and we’re committed to progress, constantly moving forward to deliver services that are simple, helpful, respectful, and transparent.
When you join our graduate program, you’ll help us make government services simple. We’re looking for graduates who want to deliver a simple, helpful, respectful and transparent experience for our customers. We want graduates who are bold and forward-thinking and who can bring big ideas.
Our grads work in national and regional offices with plenty of support to help you meet your career and personal goals. Our dedicated team will help you along the way and we’ll team you up with a graduate buddy and senior executive staff mentor.
We’re looking for a range of people to join us. We want people with all kinds of backgrounds who’ve graduated from their degree within the last 5 years.
Our 10-month program offers 10 streams:
To apply for the generalist or service delivery stream you can have any degree.
To apply for most of the specialist streams, you must have an eligible degree specific to that area. You can also apply for the generalist or service delivery stream.
You can apply for more than one stream if you’re eligible.
We have positions available in major cities and regional towns. If you’re offered a spot in our program and need to move to a new location, we’ll help you relocate.
We have a range of training and development to help you grow and shape your career. During our 10-month program, you’ll take part in a variety of activities including:
You’ll also get the following:
These activities will help you:
Service delivery experience
During your experience in service delivery, you’ll see how the work you do makes a positive difference to the lives of Australians.
Over 8 weeks, you’ll experience our service delivery environment first hand. This experience is unique to our graduate program and you’ll get insight into how Australians access government services.
Community OutReach Experience (CORE)
The Community OutReach Experience is a unique opportunity to take part in a life-changing experience where you have the opportunity to:
If successful, you’ll spend up to 3 months in a location such as Alice Springs, Broome, Cairns, Darwin or Sydney.
We know how important it is to feel supported throughout your time in our program. We have a dedicated team in place to help you from your initial offer and relocation, right through to your graduation ceremony.
We work hard to ensure you settle into the program and make the most of the opportunities our agency has to offer!
We’re committed to providing a work environment that values diversity and inclusion and supports all staff to reach their full potential. We have a range of workplace diversity and inclusion strategies, policies, and initiatives in place to achieve this.
Our team would be happy to talk with you about our RecruitAbility scheme available to candidates who identify as having a disability.
For more information about the National Graduate Program go to our website and follow us on social media.
To be eligible, you must:
To be eligible for the program, you must be an Australian citizen.
You’ll need to have successfully passed and completed:
If you got your degree overseas, you’ll need to have it recognised by the Department of Education. Read more about overseas qualifications on their website.
Some specialist streams have additional requirements. Find out what the requirements are for each stream:
There are 5 steps you need to complete to apply to our National Graduate Program:
Australian Government Graduate Program
Services Australia is a participating agency in the Australian Government Graduate Program (AGGP) data, digital, finance and accounting, human resources, legal and STEM streams.
Applying to one of these streams means you only have to do one application and selection process. A range of Australian Government agencies will then consider you for a role. Make sure you preference Services Australia in your application form.
Find more information about how to apply to these streams on the APS Jobs website.
We provide generous remuneration, superannuation, and leave entitlements.
For grads who join us in 2025, we offer 2 pay points. What you’ll get paid depends on your qualification level:
If you successfully complete the program, you’ll progress to an APS5 classification, no matter what your qualification level is.
Service Designer at Services Australia
Bachelor of Computer Science in Games Technology at University of Canberra
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