Updating Results

Services Australia

3.6
  • 1,000 - 50,000 employees

National Graduate Program (Feb 2026)

Location details

On-site

  • Australia

    Australia

    • New South Wales

      Sydney

Location

Sydney

Opportunity expired

Opportunity details

  • Opportunity typeGraduate Job or Program
  • SalaryAUD 63,760 - 71,063 / Year
  • Number of vacancies1 vacancy
  • Application open dateApply by 31 Mar 2024
  • Start dateStart date 5 Feb 2026

About the program

You’ll help us make government services simple so people can get on with their lives.

As an agency, we offer a range of health, social and welfare payments and services through:

  • Centrelink
  • Medicare
  • Child Support.

We want forward thinking graduates who can help transform the way we work. We aim to deliver a simple, helpful, respectful and transparent experience for our customers.

In return, we’ll develop you as a leader. We’ll give you a range of experiences and opportunities to kick start your career in the Australian Public Service (APS).

Streams

We offer 10 streams in our 10-month program.

You can apply for our generalist stream or, if eligible, one of the specialist streams below.

If your application is successful, we’ll match you to the most suitable stream. Once you start, you can't change streams.

Our streams are:

  1. communication
  2. data
  3. digital
  4. finance and accounting
  5. generalist
  6. human resources
  7. legal
  8. service delivery
  9. service design
  10. social work

Salary

We offer 2 pay points for graduates of the 2026 National Graduate Program. The pay point you’re eligible for depends on your qualification level.

If you’ve completed an undergraduate degree, your salary will be $63,760. Undergraduate degrees are level 7 qualifications according to the Australian Qualifications Framework (AQF).

If you’ve completed a double degree or have a higher qualification, your salary will be $71,063. These qualifications are level 8 or above according to the AQF.

Who we’re looking for

We’re looking for graduates who want to deliver a simple, helpful, respectful and transparent experience for our customers. We want the future leaders of the Australian Public Service - graduates who are bold and forward-thinking who have big ideas.

We’re looking for a wide range of people to join us and we’re committed to providing an inclusive workplace. We value our staff for their unique qualities, ideas and perspectives.

Our policies support workplace diversity and we implement strategies and initiatives to champion this.

We’re a Gold Status Employer, as recognised by the Australian Workplace Quality Index for our LGBTI+ workplace inclusion.

Eligibility

To be eligible for the program, you must be an Australian citizen on 17 April 2025.

You’ll also need to have completed, or be due to complete:

  • an undergraduate degree within 5 years before the program starts
  • a postgraduate degree within 5 years before the program starts.
  • If you got your degree overseas, you’ll need to have it recognised by the Department of Education. 

Skill requirements

For your application to be successful, you’ll need to demonstrate all of the following:

  • initiative
  • ethical, adaptive and evidence-based judgement
  • strong problem solving skills
  • excellent written and interpersonal communication skills
  • the ability to establish positive working relationships with team members and stakeholders
  • support for a workplace culture that values diversity, respect and inclusion
  • knowledge of current issues and practices related to the specific stream you apply to.

Start working with us

We look forward to welcoming you on 6 February 2026.

When you start, you’ll get an orientation where we’ll outline the opportunities you have in the program. You’ll also get to meet your supervisor and the team you’ll be working with.

Work rights

The opportunity is available to applicants in any of the following categories.

Work light flag
Australia
Australian CitizenAustralian Permanent ResidentAustralian Work Visa (All Other)

Qualifications & other requirements

You should have or be completing the following to apply for this opportunity.

Degree or Certificate
Qualification level
Qualification level
Bachelor or higher
Study field
Study field (any)

Hiring criteria

  • Experience requirementNo experience required
  • Working rights
    Australian Citizen
  • Study fields
    Business & Management
  • Degree typesBachelor or higher
Show all hiring criteria

Reviews

user
Graduate
Canberra
5 months ago

- Cannot disclose due to DOD AGSVA policies that is applied to me/

user
Graduate
Melbourne
5 months ago

I like how I am given some direction but do have some ability to be creative as long as it follows agency policies, accessibility, human centred design. I do reviews, content creation, research, editing, proof-reading.

user
APS6
Brisbane
6 months ago

I'm a data analyst so I work with data extraction, analysis, visualisation, and interpretation.

Show all reviews

About the employer

Services Australia logo

Services Australia

Rating

3.6

Number of employees

1,000 - 50,000 employees

Industries

Government & Public Service

We make government services simple so people can get on with their lives.

Pros and cons of working at Services Australia

Pros

  • The flexibility of Services Australia is one of the great attractions of them.

  • Very secure job and not worried about redundancy.

  • The people are great, very helpful, welcoming, and nice.

  • Knowing that the work I am doing is making a difference in the lives of vulnerable people.

  • Work-life balance and catering to all kinds of working arrangements.

Cons

    • It's not the work I'd hoped to be doing, but it's not bad. I would like the work to be more challenging.

    • Technology is a consistent issue; our hardware does not keep up with the programs and applications we use.

    • Decision-making processes can be slower due to the hierarchical nature of the organisation.

    • The worst thing about working at Services Australia is the level of bureaucracy within the organisation.

    • The recruitment process was long, over 6 months. Communication was lax.